3Com® Router 5000 FamilyGetting Started Guidewww.3Com.com/Part Number 10015122 Rev. ABPublished September 2007Mfg. BOM 3122A076
10 About This GuideConventions Table 1 lists conventions that are used throughout this guide.Related DocumentationIn addition to this guide, the Route
Documentation Comments 11Documentation Comments Your suggestions are very important to us. They will help make our documentation more useful to you. P
12 About This Guide
About the Router 5000 131 Introducing the Router 5000 FamilyThis section introduces the 3Com® Router 5000 and describes how it can be used in your net
14 Chapter 1: Introducing the Router 5000 FamilyMultiple interface card/interface module options The Router 5000 provides SIC slots and MIM slots for
3Com Router 5012 (3C13701) 153Com Router 5012(3C13701)Figure 1 Front view of 3Com Router 5012 Figure 2 Rear view of 3Com Router 50121) POWER 2) SY
16 Chapter 1: Introducing the Router 5000 FamilyIndicators Eight indicators are provided on 3Com Router 5012. Their meaning is explained in the follow
3Com Router 5232 (3C13751) 17 SDRAM (synchronous dynamic random-access memory): As the primary memory, stores data for communication with CPU during
18 Chapter 1: Introducing the Router 5000 FamilyFigure 4 Rear view of 3Com Router 5232 Indicators 10 indicators are provided on 3Com Router 5232. Th
3Com Router 5232 (3C13751) 19System Description SDRAM (synchronous dynamic random-access memory): As the primary memory, stores data for communicatio
3Com Corporation350 Campus Drive Marlborough, MA 01752-3064Copyright © 2006–2007, 3Com Corporation. All rights reserved. No part of this documentation
20 Chapter 1: Introducing the Router 5000 Family3Com Router 5642(3C13755)Figure 5 Front view of 3Com Router 5642 Figure 6 Rear view of 3Com Router
3Com Router 5642 (3C13755) 21System DescriptionLAN Ethernet interface LED: Green means the interface is normal. Blinking yellow means data is being tr
22 Chapter 1: Introducing the Router 5000 Family3Com Router 5682(3C13759)Figure 7 Front view of 3Com Router 5682 Figure 8 Rear view of 3Com Router
3Com Router 5682 (3C13759) 23Indicators 18 LEDs are provided on 3Com Router 5682 Router. Their meaning is explained in the following table:System Desc
24 Chapter 1: Introducing the Router 5000 Family
Installing the Router on a Workbench 252 InstallationThis section describes installation of the router: Installing the router on a workbench Install
26 Chapter 2: InstallationPower Cords, Grounds and CablesPGND WireWARNING: The normal connection of the PGND wire is an important guard against the li
Power Cords, Grounds and Cables 27Use a PGND wire to connect the screw to the earth ground, and the grounding resistance should not be greater than 5-
28 Chapter 2: InstallationFigure 11 AC Power ConnectorRecommended power outletThe user is recommended to use a single-phase 3-core outlet with a neu
Console Terminal 29Console Terminal Introduction to console port3Com 5000 Router provides an RS232 asynchronous serial console (CON) port, through whi
Download the latest software and documentation for your 3Com® RouterThank you for purchasing a 3Com Router 5000 Family router. As part of our commitme
30 Chapter 2: InstallationRouter to LAN ConnectionIntroduction to the Ethernet interfaceThe Router 5000 provide fixed 100BASE-TX FE interface(s). For
Router to WAN Connection 31Router to WAN ConnectionThe Router 5000 provide multiple types of WAN interfaces, and the fixed WAN interfaces include an A
32 Chapter 2: InstallationFigure 14 AUX cable assemblyWAN Interface toDSU/CSUIntroduction to the synchronous/asynchronous serial interfaceThe fixed
Router to WAN Connection 33 Synchronous/asynchronous modeSynchronous/Asynchronous serial interface can work in either synchronous or asynchronous mod
34 Chapter 2: InstallationCAUTION: The baud rate should not exceed 64kbps when the V.24 cable operates in synchronous mode. DTE and DCESynchronous se
Router to WAN Connection 35Figure 15 V.24 (RS232) DTE cable assembly V.24 (RS232) DCE cable assemblyFigure 16 V.24 (RS232) DCE cable assembly V.
36 Chapter 2: InstallationFigure 17 V.35 DTE cable assembly V.35 DCE cable assemblyFigure 18 V.35 DCE cable assembly X.21 DTE cable assembly
Router to WAN Connection 37Figure 19 X.21 DTE cable assembly X.21 DCE cable assembly Figure 20 X.21 DCE cable assembly The synchronous/asynchron
38 Chapter 2: InstallationFigure 21 V24 DTE cable assembly V.24 DCE cable assembly Figure 22 V.24 DCE cable assembly V.35 DTE cable assembly F
Router to WAN Connection 39Figure 24 V.35 DCE cable assembly X.21 DTE cable assembly Figure 25 X.21 DTE cable assembly X.21 DCE cable assembly
40 Chapter 2: InstallationE1 interface to DSU/CSUIntroduction to the E1 interface E1 interface, which stands for channelized CE1/PRI interface, is res
Router to WAN Connection 41The cable is attached with DB15 (male) connector for the router end, and with RJ45 connector for the network end. See the f
42 Chapter 2: InstallationT1 interface to DSU/CSUIntroduction to the T1 interface T1 interface, which stands for channelized CT1/PRI interface, is re
Startup of the Router 5000 433 Starting and Configuring the Router 5000Startup of the Router 5000You can only configure the router through the console
44 Chapter 3: Starting and Configuring the Router 5000Setting terminal parameters Follow these steps to set the parameters of the Hyper Terminal in W
Startup of the Router 5000 45Figure 33 Setting serial interface parameters3 Set HyperTerminal properties. Select [Properties\Port Settings] in the H
46 Chapter 3: Starting and Configuring the Router 5000Checking/operating after power-onAfter the router is powered on, please perform the following in
Startup of the Router 5000 47Press <Ctrl+B> and the system will enter the Boot menu. Otherwise, the system will enter the program decompression
48 Chapter 3: Starting and Configuring the Router 5000Configuration Fundamentals of the RouterIn general, the configuration steps are as follows:1 Bef
Configuration Fundamentals of the Router 49 Provides network diagnostic tools, such as Tracert and Ping, to quickly diagnose the availability of the
Contents 5Contents Download the latest software and documentation for your 3Com® Router Contents About This GuideBefore You Start 9Release Notes 9CD
50 Chapter 3: Starting and Configuring the Router 5000
Troubleshooting the Power System 514 TroubleshootingTroubleshooting the Power SystemFault: POWER LED is OFF or blinking. Troubleshooting: Check: Whet
52 Chapter 4: TroubleshootingTroubleshooting of “displaying illegible characters on the terminal”Fault: After the POST of the router, the console term
Application Software Upgrade 53The user can decide whether the SDRAM has fault by checking the LED status of the router. During the router’s POST, the
54 Chapter 4: TroubleshootingUpgrade the application software again after the problem is solved.Fault 2: When upgrading the software using the TFTP ap
Introduction 555 Router Software MaintenanceIntroduction The Router manages three types of files: Boot ROM image file used for booting the applicatio
56 Chapter 5: Router Software MaintenanceSoftware Maintenance under v 3.11 EnvironmentThis section describes how to maintain the Boot ROM image using
Software Maintenance under v 3.11 Environment 573 Set the type of the application image file to change the type of a boot file or order in which the b
58 Chapter 5: Router Software Maintenance M=MAIN B=BACKUP S=SECURE************************************************************NO. Name
Software Maintenance under v 3.11 Environment 596 Clear console authentication.This option allows you to log in from the console port without authenti
6 Contents2 InstallationInstalling the Router on a Workbench 25Installing the Router in a Rack 25Power Cords, Grounds and Cables 26PGND Wire 26Power
60 Chapter 5: Router Software Maintenancesoftware version. If the system prompts “invalid version” in this case, you can select <a> from Main Me
Software Maintenance under v 3.11 Environment 61To validate the new baud rate set on the console terminal, you must disconnect and then reconnect the
62 Chapter 5: Router Software MaintenanceRestore the baud rate of the console terminal to 9600 bps as prompted, disconnect the terminal and dial again
Software Maintenance under v 3.11 Environment 63Step 2: In Boot ROM Download Menu, select <4> to copy the current extended segment to Flash memo
64 Chapter 5: Router Software MaintenanceCAUTION: No TFTP/FTP Server is available with the Router 5000. You must install one yourself.1 Start TFTP or
Software Maintenance under v 3.11 Environment 65inet on ethernet (e) : IP address of the Ethernet interface for downloadinghost inet (h) : IP address
66 Chapter 5: Router Software MaintenanceDealing with a Router Password LossContact our technical staff in the event of Boot ROM password or user pass
AOBTAINING SUPPORT FOR YOUR 3COM PRODUCTS3Com offers product registration, case management, and repair services through eSupport.3com.com. You must ha
68 APPENDIX A: OBTAINING SUPPORT FOR YOUR 3COM PRODUCTSPurchase Extended Warranty and Professional ServicesTo enhance response times or extend your wa
Contact Us 69Contact Us 3Com offers telephone, internet, and e-mail access to technical support and repair services. To access these services for your
Contents 7Solve Problems Online 67Purchase Extended Warranty and Professional Services 68Access Software Downloads 68Contact Us 69Telephone Technical
70 APPENDIX A: OBTAINING SUPPORT FOR YOUR 3COM PRODUCTSCountry Telephone Number Country Telephone NumberAsia, Pacific Rim — Telephone Technical Suppor
Contact Us 71Latin America — Telephone Technical Support and RepairAntiguaArgentinaArubaBahamasBarbadosBelizeBermudaBonaireBrazilCaymanChileColombiaCo
72 APPENDIX A: OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS
8 Contents
9About This GuideThis guide provides the information you need to install and use the 3Com® Router 5000 Family.The guide is intended for use by network
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